If your router is set to the 5 GHz band, the printer cannot connect to the network.īonjour support: HP recommends routers that support Bonjour, Apple's network discovery software. If you have a dual-band router, make sure it is set to the 2.4 GHz band. Update the printer firmware using this link. Try updating the MAC and printer firmware to the latest version and check if it helps. Splendid analysis and remarkable patience shown. I appriciate your efforts for trying out the steps before reaching out to us. Have you tried printing from a different application? Is your printer connected by wired or a wireless connection?Ĭan the router forward the bonjour packets? ![]() I understand after updating your MAC to Mojave you have issues printing from your printer.ĭid you make any changes to your printer?Īre you able to make a copy from your printer?Īre you able to use the printer using a USB connection? Hey there! Thanks for stopping by the HP Support Forums! Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |